Frequently Asked Questions
Joining Club Matrix
After successful registration, club members receive points on all Matrix and Biolage purchases. Points can be redeemed for rewards including: classes and events, backbar, salon accessories, professional tools, electronics, and more!
Club members can access their membership 24/7 via our website, www.club.matrixprofessional.ca to review their tier progress, create wishlists and redeem points.
Visit program Terms & Conditions for additional program details.
Points are redeemable for rewards like events and classes, backbar, salon accessories, professional tools, and more!
The following information is required to successfully register in Club Matrix:
- Your name
- Your email address
- Salon name
- Salon address
- Salon phone number
- Distributor name
- Other information to better personalize your experience
Points - earning, redeeming, expiring
We offer 5 tiers within the program: Friends, Bronze, Silver, Gold and Platinum. You will be placed into a tier based on your purchase history.
Once you meet the next tier's purchase criteria, we will automatically upgrade you into that tier. You earn points by purchasing Matrix and Biolage products from your distributor.
email: [email protected]
Account Info Page
Indeed, no points will be transferred. The new salon owner have to open his own account.
Get in touch with your DSC or contact customer service.
Montreal, QC H3A 3S7
Email: [email protected]