How Club Matrix Works

Welcome to the Club Matrix business development program where all your purchases from Matrix and Biolage help you earn points that go towards rewards such as classes and events, backbar, salon accessories, professional tools, electronics, and more!

With every purchase of Matrix and Biolage products, you’ll be building toward your point balance to grow your business faster.

With our unique program, you get rewards that help you learn and reach your objectives.

Welcome to the new L'Oréal professional loyalty program where all your purchases from Kérastase, L'Oréal Professionnel, Matrix, Pureology, Redken, and shu uemura, are merged to help you earn reward points even faster. With every purchase from these brands you'll build toward your reward point total and see your point balance grow faster. With our unique program, you get rewards that will help you grow your business and your career.

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Our Tiers

You enter the program as a Friend, except if you are a member coming from the previous Club Matrix. You can advance to the next tier as you reach each spend threshold.

Available Program Levels

FRIENDS

$1,999 or less per year

Welcome to Club Matrix! New members will receive a 5,000 points as a welcome gift, unlocked once they spend $500 within the first 3 months of joining Club Matrix.

BRONZE

$2,000 - $4,999 per year

Our second tier lets you earn 5 points for every dollar you spend.

SILVER

$5,000 – $14,999 per year

Our third tier lets you earn 7 points for every dollar you spend.

GOLD

$15,000 – $24,999 per year

Our fourth tier lets you earn 9 points for every dollar you spend.

PLATINUM

$25,000 + per year

Our highest tier lets you earn 12 points for every dollar you spend.

Your engagement with Matrix is also rewarded when you:
  -Subscribe to the Club Matrix Newsletter and get 2,000 extra points. Applicable only once per lifetime.
  -Refer stylists to subscribe to Matrix Newsletter and get 50 extra points per referral. Applicable to a maximum of 5 referrals per lifetime.

Your benefits

Benefits

Description
Friends  
Bronze $2,000 Spend
Silver $5,000 Spend
Gold $15,000 Spend
Platinum $25,000 Spend

Welcome Bonus Points

● New salons will receive 5,000 points as a Welcome Bonus unlocked once you spend $500 within the first 3 months of enrollment
● Points will be automatically applied to your account
● Points can be used to redeem for items in the rewards catalogue

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Earn Points for Purchase

● You will earn points for every purchase of Matrix or Biolage products
● Accelerated earning rate based on tiers
● Points can be used to redeem for items in the rewards catalogue

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5pts/$1

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7pts/$1

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9pts/$1

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12pts/$1

Salon Locator

● Your salon will be registered/listed on Salon Locator
● Gold and platinum members’ salons have primary listings/special mentions on Salon Locator if they purchase $500 on color products and $500 on retail products

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+ special mention

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+ special mention

Tier Welcome Gifts

● The tier Welcome Gift will be automatically unlocked once you reach a superior tier (applicable once per tier and per lifetime)
● Silver = Salon Starter, you will receive the equivalent in points to redeem merchandise such as 2 brushes, 2 capes, 2 aprons, key tubes, 1 cup
● Gold = Mastering, you will receive the equivalent in points to redeem merchandise such as Back Bar product, 2 t-shirts, one PLV as door decal, mirror cling, poster
● Platinum = Excellence, you will receive the equivalent in points to redeem merchandise such as a Ticket for regional show, gift bag and one PLV)

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Salon Starter

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Mastering

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Excellence

Intro Page (coming soon)

● You will receive a directed salon page via Salon Locator
● Gold and Platinum members are able to customize their page

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Generic

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Customized

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Customized

Discount on Education Classes

● You can click-to-claim to receive a discount or free tickets to the Matrix Regional Academy
● Gold members will get a $100 discount from the purchase/redemption of a Matrix Regional Academy ticket
● Platinum members will receive a free Matrix Regional Academy ticket ($200 value)

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$100 Discount

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Free

Wishlist Icon

Set goals with a wishlist of products and merchandising.

Create a wishlist from our rewards catalogue and when you reach your goals, redeem your points for items to help grow your business.

How Points are Earned

Earning & Redeeming Points

Once you open your Club Matrix account, every purchase you make accrues points; the amount of points earned per dollar spent is based on your current tier.

Points remain in your account for 12 months from the date you earned them, and expire at the end of that respective month.
(Example: A point earned on April 13, 2018 will expire on April 30, 2019.)

Points can be redeemed at any time for products that enhance your clients’ experience, or for classes and events so you or your team can network and learn new skills.

products

See Products

Shop our rewards catalogue and redeem your points for your favourite products, or try out a new line from Matrix and Biolage.

classes&events

Classes & Events

Redeem points for classes and events from our rewards catalogue.

If you’re short on points for a class or event, don’t worry. We have open vouchers so you can contribute part of your points when you register for a class or event.

merchandise

See Merchandising

Redeem your points for merchandising items to better your business. Shop for apparel, signage, and more!

Contact Us

Customer Service
We want to hear from you!
Get in touch with your sales rep or contact customer service.
Club Matrix
1500 Robert Bourassa . - Suite 600
Montreal, QC H3A 3S7
tel. 1-888-422-6879
fax. (514) 287-0910
email: [email protected]
Monday - Friday
9:00 AM - 5:00 PM EST